Code of Conduct

                                                                                                                                                                                                                                             March 2025
Code of Conduct for Suppliers and Business Partners

Introduction COLLINI ATOMI DI SCARPA S.r.l. (hereinafter, "Collini Atomi di Scarpa" or "the Company") is committed to ensuring that its Business Partners, including suppliers, service providers, distributors, manufacturers, and any other third party engaged in a business relationship with the Company (collectively, "Business Partners"), as well as their subcontractors, share the same ethical and operational principles of the Company regarding labor standards, social responsibility, environmental protection, ethics, and corporate integrity.

Collini Atomi di Scarpa establishes and promotes exemplary relationships with all its Business Partners, based on principles of responsibility, fairness, and integrity. The Company requires its Business Partners to comply with the principles set forth in this Code of Conduct (hereinafter, "Code"), to implement appropriate internal policies and measures to ensure compliance, and to ensure that their suppliers and subcontractors adhere to the same principles.

In conducting its activities, Collini Atomi di Scarpa is committed to complying with all applicable national and international laws, regulations, and conventions, as well as best practices in labor standards, social responsibility, environmental protection, and corporate ethics.

The Company expects its Business Partners to adopt the same level of commitment and compliance.

1. Labor Standards and Social Responsibility

• Prohibition of child labor: Employment of workers under the age of 16 is prohibited unless local laws set a higher minimum age.
• Prohibition of forced labor and human trafficking: No form of forced labor, slavery, servitude, or human trafficking will be tolerated.
• Prohibition of discrimination: Business Partners must ensure a fair and inclusive work environment, free from any discrimination.
• Wages and benefits: Fair wages and benefits in compliance with applicable laws must be guaranteed.
• Occupational health and safety: Business Partners must provide a safe and healthy working environment for their employees.

2. Environmental Compliance and Performance Collini Atomi di Scarpa is committed to reducing the environmental impact of its activities and requires Business Partners to adopt best ecological practices, including:

• Sustainable management of natural resources;
• Reduction of greenhouse gas emissions;
• Minimization of water and energy consumption;
• Compliance with national and international environmental standards.

3. Ethical and Corporate Integrity Requirements

• Prohibition of corruption and influence peddling: Collini Atomi di Scarpa enforces a zero-tolerance policy towards corruption and requires Business Partners to adopt measures to prevent it.
• Gifts and invitations: These must be offered or accepted only if they are of modest value and without any intent to exert undue influence.
• Prevention of conflicts of interest: Business Partners must avoid situations that could create actual, potential, or perceived conflicts of interest.
• Compliance with competition laws and prevention of money laundering.

4. Subcontracting Business Partners may not subcontract their obligations without prior written authorization from Collini Atomi di Scarpa. They must also ensure that any subcontractors comply with this Code.
   
   
5. Grievance Mechanism Business Partners must provide their employees with a secure mechanism to report any violations without fear of retaliation.
   
   
6. Compliance with the Code Collini Atomi di Scarpa reserves the right to verify compliance with this Code and to take necessary actions in case of violations, including the termination of the business relationship.

Collini Atomi di Scarpa S.r.l.:

• always provides extensive, accurate and truthful information about its goods and services, price, conditions of return and delivery - http://www.colliniatomi.it/it/spedizioni;
• untertakes to consider any questions and problems about the supply of goods and services submitted by customers, and to solve them within a reasonable time limit, providing any further useful information - reclami@colliniatomi.it;
• indicates the conditions for reimbursement in case the customer wants to return the product he ordered - risarcimenti@colliniatomi.it;
• always gives the customer the chance to check his/her purchase order before issuing it;
• allows web users to exit the Site without placing any order;
• undertakes to meet any customer need to change or cancel orders which have already been placed, whenever it is possibile;
• ensures respect for privacy rights and its regulations. It also notifies the customers which personal data will be preserved and the name of the data controller - http://www.colliniatomi.it/it/privacy;
• the electronic information remains fully valid even in the absence of a hard copy. This concerns electronic offers and orders as well. The company undertakes not to deny the validity also in case of any judicial action;
• undertakes to acknowledge and accept the rules of electronic signature as established by law, and also to communicate the form, standard and technology it uses;
• guarantees that electronic trade activities are integrated within the organisation in order to meet the commitments deriving therefrom. The company ensures also that information systems are suitable, efficient and in line with common standards;
• undertakes to process every purchase order with the utmost diligence and to promptly inform the customer of any setback or problem which may affect the fulfilment;
• invoices are issued after the final order and accompany goods when being shipped, except in cases of deferred payment agreements with invoice at the end of the month;
• As regards online payments, it ensures security since it entrusts money transfer to certified operators only: crediti institutions or other organisations with certificate for secure transactions (Paypal). Discover other payment methods at:  http://www.colliniatomi.it/it/condizioni-vendita;
• undertakes to provide free post-sales technical support to the best of its appropriate and legitimate knowledge about products;
• products are guaranteed directly by producers according to current regulations. Collini undertakes to replace defective items right from the production phase.

Collini Atomi di Scarpa S.r.l. adheres to principles of ‘good trade’, since it provides truthful information, guarantees the absence of misleading advertising, differentiates between product technical data and promotion, respects intellectual property of others and also ensures proper use of Internet technology in order to let web users freely browse pages.